Privacy Policy

This privacy policy is intended to inform our users about the data we record, why we record it and what we do with it. By using our services, you agree to the terms set forth herein.

INFORMATION REGISTERED

Our goal is to provide better services to all our users and therefore, we collect information on their interactions with the Bromelia Rio platform. We record information voluntarily transmitted by the user during the registration, such as name, language, main addresses, e-mail address or telephone number to store with the account and information that we collect from the user’s use of our services such as the user’s IP address, dates and times of each action and access to the platform, information about the device used, operating system version and browser, session ID and the services that the user uses and how they use them. When the user is not connected to Bromelia Rio, The information we collect, in addition to the user information we receive from our partners, is treated as general information. When the information is obtained by the user logged into their Bromelia Rio account, we treat it as personal information.

STORAGE OF INFORMATION

All data and information collected from visitors will be incorporated into the database of Bromelia Rio under the responsibility of LAUREN AMBER QUINN 063.178.457-86, administrator of Bromelia Rio, enrolled with the CNPJ under No. 28.294.238 / 0001-96, with headquarters at Barão da Torre Street, no. 219, Ipanema, Rio de Janeiro/RJ, Brazil.

USE OF INFORMATION

We use the information we collect in all our services to provide, maintain, protect and improve our services, develop new ones and protect Bromelia Rio and our users. We also use information to provide the user with specific content, such as sending personalized emails and text messages, delivering promotional campaigns, in order to deliver more relevant searches and clarify questions efficiently. We may use the name that the user provides in his profile of Bromelia Rio in all the services we offer and in advertising media. When the user contacts Bromelia Rio, we keep a record of the communication to help solve any future issue. In cases of compliance with legal or judicial requirements and compliance with the requisition of police or ministerial authorities, in accordance with the law, as well as to establish, defend or regularly exercise rights in a judicial or administrative environment, data extracted from the users’ interactions may be used. We emphasize that we will request the authorization of the users before using information for purposes other than those defined in this Privacy Policy. The choice of the card administrator is the entire responsibility and responsibility of Bromelia Rio, who can change it without any prior consultation or authorization of the customer.

SECURITY

We work hard to protect Bromelia Rio and our users from unauthorized access or unauthorized alterations, disclosure or destruction of the information we hold. We offer to users a verification step when you access your Bromelia Rio account and analyze our collection of information, storage and processing practices, including physical security measures, to protect against unauthorized system access. The Bromelia Rio database is stored in a secure environment represented by an online server and we restrict access to personal information to qualified persons authorized by Bromelia Rio, who are subject to strict contractual obligations of confidentiality, and may be prosecuted or dismissed if they fail to comply with such obligations. Considering that no security system is absolutely secure, Bromelia Rio disclaims any responsibility for any damages and/or damages resulting from failures or invasions of the database of Bromelia Rio, except in cases of fraud or guilt of the company.

PRIVACY

People have different privacy concerns. We allow our users to edit their personal information as well as their preferences about advertisements. Whenever you use our services, our aim is to offer free access to your personal information and if this information is wrong, we strive to provide quick solutions to update or delete it, except when we have to keep it for legitimate or legal commercial purposes. By updating your personal information, we may ask the user to confirm your identity before we fulfill the request. We may refuse requests that are repetitive or require disproportionate technical effort. Please note that since our goal is to maintain our services in order to protect information from accidental or malicious destruction after excluding information from our services, we can not immediately delete residual copies of our active servers and may not be able to remove information from our system’s backup.

SHARED INFORMATION

We do not share personal information with companies, organizations and external individuals or participants of Bromelia Rio, except in one of the following circumstances:

  • With your permission  We will share personal information with outside companies, organizations or individuals or participants of Bromelia Rio when we have your authorization for it or when it is necessary for the execution of the service purchased by the user. The authorization for the sharing of personal information with Bromelia Rio participants, by the nature of the platform, is already implicit in the registration of the site and expressed when accepting this policy.
  • For external processing  We provide personal information to other companies or trusted individuals to process for us based on our instructions and in accordance with our Privacy Policy and any other appropriate security and confidentiality measures.
  • For legal reasons  We will share personal information with companies, organizations or individuals outside of Bromelia Rio if we believe in good faith that the access, use, conservation or disclosure of information is reasonably necessary to: i) comply with any applicable legislation, regulation, formal process or governmental request; ii) detect, prevent or otherwise address fraud, technical or security issues; iii) protect against damage to the rights, property or safety of Bromelia Rio, our users or the public, as requested or permitted by law. We may share information that is not personally identifiable publicly and with our partners, such as publisher sites, advertisers, or related sites. If Bromelia Rio is involved in a merger, acquisition or sale of assets, we will continue to guarantee the confidentiality of any personal information and will notify affected users before personal information is transferred or subject to a different privacy policy.

COOKIES

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. The cookies in use to deliver Google Analytics service are described in the table below. 

Cookie

Title

  Description
__utma

__utmb

__utmc

__utmv

__utmz

Google AnalyticsThese cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

GENERAL PROVISIONS

The provisions in this Privacy Policy may be updated or modified by Bromelia Rio at any time without prior notice to users, and it is up to the visitors to verify it whenever they access the Bromelia Rio platform. Access, after the update or modification of the terms of the policy, will be interpreted as a tacit agreement to the new rules adopted. Drastic changes in this document; however, will be alerted to users. Users should contact Bromelia Rio in case of any doubt regarding the provisions contained in this privacy policy by telephone and / or e-mail available on the Bromelia Rio platform. Lastly, this privacy policy will be interpreted according to the Brazilian legislation, in the language of Portuguese and dealt with in the county of Rio de Janeiro in case there is a need to settle any dispute, question or doubt.